Culture
Review of Optus emergency calls outage finds process, accountability gaps
The report finds that ‘challenges in Optus’ culture’ affected decision-making and response times An independent review into Optus’ major…
Tag
Optus
Culture
Australia’s Optus suffers emergency call outage
Australian telco Optus said on Wednesday it had suffered an emergency call outage near Melbourne impacting around 14,000 users, two months…
Culture
Singtel’s Optus prices S$200 million notes due 2035 at 2.48%
A unit of Singtel’s wholly owned subsidiary Optus has priced S$200 million in 10-year fixed-rate notes due in 2035 at 2.48 per cent. The…
Culture
Singtel remains ‘fully behind’ Optus despite outages and lacklustre returns
Singtel chief says it has to ‘work very hard to rebuild the trust and the confidence’ the outages have taken Minority shareholders of…
Culture
Singtel pledges support for troubled long-time unit Optus; transformation ‘will take time’
The group has supported its Australian subsidiary with A$33 billion in investments since 2001, while not receiving dividends in the last…
Culture
Singtel’s Optus served A$100 million fine by Australia’s Federal Court for “appalling” actions against disadvantaged consumers
The telco sold phones and contracts to over 400 such consumers, including those with mental disabilities and learning difficulties, or who…
Culture
Singtel faces another Optus crisis after fatal outage linked to three deaths in Australia
Singtel faces a fresh crisis at its Australian division Optus after the government started an investigation into an emergency call outage…
Culture
Singtel’s Optus blames departure from ‘established processes’ for emergency calls outage
Optus, Australia’s No 2 telecom carrier, said on Sunday (Sep 21) that a departure from regular processes on a network upgrade sparked a…
Culture
Singtel’s Optus investigating emergency hotline outage that caused death of three people
The Australian telco will co-operate fully and transparently with all relevant government agencies and regulatory bodies Singtel’s…
Culture
Singtel’s Optus appoints non-executive director John Arthur as new chair
Singtel’s Australian subsidiary Optus has appointed John Arthur, a non-executive director, as its new board chairman with effect from…
Culture
Australian authorities file proceedings against Singtel’s Optus, allege cyberattack-linked breaches
Telco’s unit says it is unable to determine the quantum of any penalties, which the Australian federal court will determine The Australian…
Fashion
Singtel’s Optus secures A$1.95 billion in credit facility with 12 banks
SINGTEL’S Australian subsidiary, Optus, has inked a A$1.95 billion (S$1.64 billion) committed revolving credit facility with 12 banks to…